The products are handmade, so replicas of any model on the website or the full use of colours or visual textures are not guaranteed. They are unique items, and we will try to match the example as much as possible. Before making the piece, our artisan will contact you and send photos of the product made according to the order. When the customer confirms the order, the piece will be shipped. If the customer does not agree with the proposal(s) made, the money will be refunded.